NA VSHN – Organizational strategy – Decision Making
write a discussion after reading the case study below attached below in word document 350 words
This week’s discussion questions are based on the following case from Bauer and Erdogan.
Herb’s Concoction (and Martha’s Dilemma): The Case of the Deadly Fertilizer
Write or record a post answering the following questions.
- What kind of decision does Martha face? What are some of her decision-making challenges?
- What recommendations do you have for a company facing this situation? What should they do to deal with this customer complaint? From the perspective of the management at Herb’s Garden Products, what are some next steps that could be taken?
- Is this an ethical dilemma? Why or why not?
- How would you resolve this situation if you were in Martha’s position?
