interpersonal counselling and interview skills
- Complete the following table to describe each of the factors listed and how they impact on the communication
Factor | Description of factor and impact on the communication process |
Context | |
Participants | |
Rules |
Factor | Description of factor and impact on the communication process |
Messages | |
Channels | |
Noise | |
Feedback |
- Complete the following table to explain how each factor impacts on communication and how it can be
Communication barrier | Description of impact on the communication | Resolution strategy |
Environmental | ||
Physical | ||
Individual perceptions | ||
Cultural issues | ||
Language |
Communication barrier | Description of impact on the communication | Resolution strategy |
Age issues | ||
Disability |
- List three mechanisms that enhance effective interpersonal
- Complete the following table by giving an example of all of the following non-verbal communication and describing what this could
Facial expressions | |
Posture | |
Silence |
- Describe each of the following learning
Visual |
Auditory | |
Kinaesthetic |
- Describe how trauma and stress can impact on the communication process, specifically each of the factors
Concentration and attention | |
Memory | |
Use of verbal and written language | |
Use of body language |
- Explain a consideration in relation to using the technique of challenging with a client impacted by trauma and
- As a counsellor, describe a process you might use to recognize your
- List two values you have and describe how these can impact on the counselling