1)How do care coordination and interdisciplinary care improve quality and lower cost of care? Where and how can Informatics enhance care coordination? How can care coordination be measured? From one of the readings this week, what matters more – care continuity, or care coordination? Why? Provide an example through your research or your own experience where care coordination has impacted quality and/or costs (positively or negatively).

2)Build a SIPOC diagram for a process you know well. For more information, please refer back to the SIPOC diagram content page.

Select one of these processes:

  • Obtaining internet for your home
  • Filing and completing your taxes
  • Purchasing a new refrigerator
  • Buying a house, condominium or apartment


Submit either a hand-drawn or Visio created process map, that is scanned to a pdf file, via Canvas.

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