interpersonal counselling and interview skills

  1. Complete the following table to describe each of the factors listed and how they impact on the communication

 

Factor Description of factor and impact on the communication process
Context  
Participants  
Rules  

 

Factor Description of factor and impact on the communication process
Messages  
Channels  
Noise  
Feedback  

 

  1. Complete the following table to explain how each factor impacts on communication and how it can be

 

Communication barrier Description of impact on the communication Resolution strategy
Environmental    
Physical    
Individual perceptions    
Cultural issues    
Language    

 

Communication barrier Description of impact on the communication Resolution strategy
     
Age issues    
Disability    

 

  1. List three mechanisms that enhance effective interpersonal

 

 

 

 

 

 

  1. Complete the following table by giving an example of all of the following non-verbal communication and describing what this could

 

Facial expressions  
Posture  
Silence  

 

  1. Describe each of the following learning

 

Visual  

 

Auditory  
Kinaesthetic  

 

 

 

 

 

 

 

  1. Describe how trauma and stress can impact on the communication process, specifically each of the factors

 

Concentration and attention  
Memory  
Use of verbal and written language  
Use of body language  

 

  1. Explain a consideration in relation to using the technique of challenging with a client impacted by trauma and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. As a counsellor, describe a process you might use to recognize your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. List two values you have and describe how these can impact on the counselling

 

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